Policies · Paramika LLC
Shipping Policy
Where we ship from
All orders ship from fulfillment warehouses in the United States operated by our logistics partners, including Amazon Multi-Channel Fulfillment. Stock is held in the US, so there are no import delays for US orders.
Processing time
Orders are processed within 1 to 3 business days (Monday to Friday, excluding US holidays) after your order confirmation. You will receive a shipping confirmation email with a tracking number as soon as the package is on its way; tracking may take up to 48 hours to update.
US shipping rates and delivery
- Shipping cost is calculated and shown at checkout before you pay.
- Free standard shipping on US orders over $49.
- Standard delivery: 2 to 5 business days after processing, depending on your location. Carriers: USPS, UPS and Amazon.
- We ship to all 50 states. PO boxes and APO/FPO addresses are served by USPS where the carrier allows.
International shipping
We ship to selected countries listed at checkout. Rates are calculated at checkout. Estimated delivery is 8 to 21 business days after processing. Import duties, taxes and customs fees are not included in the price and are the responsibility of the recipient. Some food products may be restricted by local customs rules; check before ordering.
Address changes
Email paramika@proton.me with your order number as soon as possible if you need to change the shipping address. We can update it until the order is handed to the carrier. Orders returned to us because of an incorrect or incomplete address will be refunded for the product price only, or reshipped at the customer’s cost.
Lost, delayed or damaged packages
If tracking shows no movement for 7 business days (US) or 25 business days (international), or the package arrives damaged, contact us with your order number and photos. We will open a claim with the carrier and send a replacement or refund as described in the Refund Policy. Packages marked as delivered but not received should first be checked with neighbours and the carrier; contact us within 7 days so we can help.
Questions
Paramika LLC · paramika@proton.me · +1 (307) 317-3720